Booking FAQs

Treehouses are Open!

We are accepting reservations for treehouse overnight stays. Please note that to ensure time to sanitize each treehouse between guests, we require a 2-night minimum stay.

Canopy Tours will re-open when local, state, and national guidelines and the safety of our guests and staff allow.

Reservations

For a treetop adventure, please click Book Now to check availability or call 512-264-8880. If you get our voicemail, we are helping others and will get back to you as soon as we can.  Guests who have a specific date in mind and limited flexibility should book early. Full payment is required to book a reservation.

Hours of Operation

Our treehouses, Ranch House, and Event Center are available for booking 365 days a year.

Zipline Tours are by reservation only. We are generally open 9 a.m. until dusk Thursday through Sunday during the spring and fall. During the summer, we are open every day but Monday. Winter operations are limited. You can check availability online here.

Refunds / Cancellations

Your online booking is final.

If you can’t make your booked date, we will reschedule free of charge with at least 7 days’ notice for Canopy Tours (14 days for groups of 8 or more), and at least 30 days’ notice for Treehouse or Ranch House reservations.

Treehouse FAQs

Can children stay in the tree house?

Children must be at least 10 years old to stay in our tree houses and must be accompanied at all times by an adult. The Lofthaven is an adult-only treehouse.

Can people visit guests in tree houses?

Cypress Valley is our family ranch and home. We do NOT allow people other than those staying in treehouses to be on our property outside Canopy Tour operating hours.  ONLY booked guests may enter the treehouses.

Is a zipline tour included in the price?

A zipline canopy tour is a separate reservation and is not included in the price of your treehouse reservation.  We do require all overnight guests to participate in a zipline canopy tour when tours are available.  Tours are available Thursday-Sunday in the Spring and Fall and Tuesday through Sunday in the summer. Our Canopy Tour is closed during the winter. Please book online or give our office a call at (512) 264-8880 to book a zipline canopy tour.

What are the check in and check out times for the treehouses?

Check in is between 4 p.m. and 6:00 p.m. the day of your reservation, and checkout is 11 a.m. the next day. For your safety and that of our staff, we have initiated a contact-free check-in. You will receive details in your confirmation email after booking.

What amenities are included in the treehouse reservation?

The Nest, Yoki, and Lofthaven all have private bathrooms located on the bluffs across the ravine from your tree house. The ground structures and the tree structures are included in your treehouse reservation. There is electricity and lighting in all structures.

The Lofthaven’s ground structure houses the heated natural rock tub, kitchenette, and bathroom. We provide a drip coffee maker with coffee, a toaster oven, as well as cups, dishes, and flatware. There is a kitchen sink and small refrigerator. Our restroom has a shower, sink, and toilet. The tree structure contains a small table, hammock, and a queen size bed. The bed is outfitted with fresh linens, extra blankets, and a canopy for your comfort.

The Nest has its own separate dining room equipped with a small kitchen suspended above the creek ravine a few steps from your bedrooms. You will have a small refrigerator, sink, toaster oven, coffee pot, dishes, cups, and flatware. The Nest’s bathroom has a tub/shower combination, sink, and toilet, and there is a outside shower near the bedrooms on a vine-covered deck. The Nest has two bedrooms, one with a queen bed and the other with two twins. There is also a full size air mattress available for extra guests. The Nest includes a small lounge area with floor pillows and wingback chairs for late night reading.

Both Juniper and Willow share a common bathroom facility which includes two showers a short walk from your treehouse bedrooms.

Our lake, pool (seasonal), and other facilities are Juniper and Willow’s backyard and available for guest use anytime.

Is there air conditioning in the tree houses?

The Lofthaven features a centuries-old living cypress tree growing through the center of the bedroom.  As a result, A/C was not originally provided in order to avoid harming the tree. We have made accommodations so that guests staying at Lofthaven have access to an A/C unit once the sun goes down in the evening.  During the day, fans are provided, and the screened windows can be opened up completely. The Lofthaven is cooler than the surrounding area due to the shade of the trees.

Yoki’s bedroom and living space is air conditioned.

The Nest bedrooms and lounge area are air-conditioned. The kitchen and dining room have a fan, but no A/C.

Juniper and Willow have small solar powered window A/C units for your comfort.

The Ranch House is equipped with central heat/AC and has a wood burning stove.

Refund/Cancellation Policy

Our treehouses and Ranch House often book months in advance for honeymoons, anniversaries, and other special events,. Once we have turned guests away for a special occasion, they will likely have booked elsewhere and no longer be available to rent the space. Bookings are final and no refunds are available. With at least 30 days notice prior to your reserved date, we will offer a one-time rescheduling.

Pet Policy

Pets are not allowed in the treehouses or the ranch house.

Treehouse Costs

You can reserve your overnight tree top stay for two or more nights. When available, Canopy Tours are required with overnight stays. Please reserve a Canopy Tour here to complete your adventure in the trees.

Yoki price for two or three people is $650/night plus tax, Thursday through Sunday.  Monday through Wednesday price is $600/night. Sleeps a maximum of three guests.

Lofthaven price for TWO people is $550/night plus tax, Thursday through Sunday.  Monday through Wednesday price is $500/night. The maximum occupancy is two adults.

The Nest price is $550/night plus tax for up to six people, Thursday through Sunday.  Monday through Wednesday price is $500/night.

Juniper and Willow rent independently for $250/night plus tax, Thursday through Sunday.  Monday through Wednesday price is $200/night.  Both sleep a maximum of two people.

The Ranch House is $1050-1250/night (Note: there is a $250 cleaning fee and a $1,000 refundable security deposit when renting our ranch house.)

All accommodations require a two night minimum.

To learn more about each overnight accommodation, visit our treehouse page.


Zipline Canopy Tour FAQs

Late Arrivals

No refunds are given for late arrivals. If you arrive late and we have to start your tour without you, we will make every effort to put you on a later tour, but we cannot guarantee that this option will be available. We ask you to arrive 20 minutes prior to your reserved tour time so we can start your tour on time.

Restrictions

Our tour is designed for participants in good to moderate health, approximate weight range from 70 to 250 pounds, and with the ability to climb stairs unassisted. Pregnant women, people with heart, leg, or back problems, or with any serious illnesses are not advised to do the canopy tour. Children ages 10 to 17 are welcome when accompanied by a parent or legal guardian. Exceptions to any restrictions are at the discretion of the management. Please call before booking.

We will not run tours in storms, extreme winds, or thunder and lightning. Central Texas weather is as unpredictable, so be assured, you will not be charged if Mother Nature tells us the tour is off. It is important to remember that foul weather in your area does not necessarily mean foul weather at Cypress Valley. Please call first if you have concerns about the weather. We will call only if we are certain your tour will not run. In some cases, tours may be postponed to allow for weather systems to pass. Many magical tours have occurred during or right after a summer shower has passed through. So as not to risk depriving you of the best tour of the week, we are likely to wait and see!

What to Wear & Bring

Guests should wear closed-toe shoes and comfortable clothing suitable for being active outdoors. Please remove all jewelry and sunglasses prior to the tour. Jewelry and personal possessions should be stored in your vehicle or left at home. Cypress Valley is not responsible for personal property lost, damaged, or stolen during the tour. If you will be swimming, bring a swimming suit and towel. Cameras with secure retaining straps are permitted on the tour, and cell phones can be brought for picture taking with some restrictions. Cameras without retaining straps are not recommended. Food and drinks are allowed, but please, No Glass and No Alcohol.

Pets

No accommodations will be made for pets; please Do Not bring them to the site. We do have special arrangements with A to Z Dog Ranch to house your pet for the time you are here at a reduced daily rate. Give them a call to arrange.
Late Arrivals

No refunds are given for late arrivals.  If you arrive late and we have to start your tour without you, we will make every effort to put you on a later tour, but we cannot guarantee that this option will be available.  We ask you to arrive 20 minutes prior to your reserved tour time so we can start your tour on time.

Cost

Our Canopy Tour costs $85.00 (before sales tax) per person. Reservations are required. Click here to make reservations online or give us a call at 512 264 8880.

Kids Fly Free: During the Spring and Fall on Fridays, one child (age 10-17) can zip for free with each full-price paying parent or grandparent. The Kids Fly Free discount applies on Tuesdays and Thursdays during the Summer. *This discount is our gift to families and is not available for other adult/child groups. This discount is not available during holidays, Spring Break, or on Night Tours, and cannot be combined with any other discounts.

GROUP DISCOUNTS:  Group discounts are available for groups of 20+ please see our group rates by clicking here or call 512 264-8880 for details and availability.

GIFT CERTIFICATES: Cypress Valley Canopy Tours makes the perfect gift for an anniversary, birthday, or holiday! We make it easy: just click here to buy your certificate. The recipient can redeem it all year at a date and time they choose.